Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what we got right or wrong? This page explains how to reach the team behind Best Social Casinos and what happens once your message lands in our inbox.
How to Contact Our Team
Email is the best way to reach us. We read every message that comes in and aim to reply within two working days. Send your note to [email protected] and, where possible, tell us upfront what your enquiry relates to — a specific operator from our list of sweepstakes casinos, a page on the site, or a general comment. That small detail helps us route your message to the right person and get back to you faster.
What We Can Help With
We cover a fast-moving corner of the online gaming world, so reader input genuinely shapes what we publish. Common reasons people write to us include:
- Questions about how sweepstakes casinos work — including the dual-currency model, how Sweepstakes Coins differ from Gold Coins, and how prize redemption generally functions.
- Corrections or outdated information — welcome offers, eligible states, and terms at social casinos change often. If you notice something that no longer matches what an operator advertises, please flag it.
- State availability queries — since sweepstakes casino access varies by state and operators can change which states they serve, let us know if you've had a different experience than what we've described.
- Feedback on our reviews or rankings — we welcome constructive input on how we compare sweeps casino operators and what matters most to readers evaluating them.
- Partnership or editorial enquiries — if you represent a sweepstakes or social casino operator and want to discuss being featured, introduce yourself and explain what you have in mind.
- Concerns about responsible play — if you or someone you know would like information on setting limits or stepping back from social casino play, mention this in your message and we'll point you toward relevant resources.
What Happens After You Send a Message
A real person reviews every enquiry — we don't rely on automated replies to stand in for an answer. Our usual response window is two working days, though it can run a little longer during busy stretches. If your question involves verifying a specific detail, such as a redemption threshold or an eligible-state list for one of the operators mentioned on our site, we'll check before replying rather than guess.
Why Accuracy Matters to Us
Sweepstakes casinos and social casino games operate under a legal model that's different from traditional online gambling, and the details — eligible states, age requirements, redemption rules — genuinely vary between operators and change over time. We try to keep our coverage current, but we're not a substitute for reading an operator's own terms and conditions before you sign up or redeem a prize. If you've read something on our site that seems out of step with what an operator currently states, please tell us so we can look into it.
For readers comparing options outside sweepstakes casinos, we also cover related territory such as our page on trusted non GamStop casinos in the UK, though that page addresses a different market and audience than our US-focused sweepstakes casino content.
Before You Write In
A few quick tips that help us help you:
- Mention the specific operator or page name if your question relates to one, rather than describing it generally.
- If reporting an error, include what you saw and where — a screenshot description or the section heading is enough.
- Keep in mind that we can share information about how sweepstakes casinos generally operate, but we can't offer legal advice on whether a particular site is permitted in your specific state. For that, an operator's terms of service and your state's current rules are the definitive sources.
Thanks for taking the time to visit this page. Whether it's a quick question or detailed feedback, we're glad to hear from you and will get back to you as soon as we can.